Welcoming Visitors
Useful Expressions
- Welcome to Golden Shoes!
- I’m Harry Smith of/from Golden Shoes.
- You must be Mr./Ms. Jackson.
- Please have a seat and make yourself comfortable.
- Would you like something to drink?
- Is this your first time in the city?
- Did you have any trouble finding us?
- Did you find your way here all right?
- I can show you around the building, if you'd like.
- I could give you a quick tour of the company, if you want.
Dialogue Practice
Read the dialogue aloud with your teacher.
The manager of a company is welcoming a visitor, Mr. Adachi, who has just arrived at the office. | |
 Manager | You must be Mr. Adachi. Welcome to Golden Shoes! |
 Akio Adachi | Thank you. |
 Manager | I’m Hank Potter, the manager of this company. |
 Akio Adachi | So, you’re the person I’ve talked with over the phone, is that right? |
 Manager | That is correct. It’s great to finally meet you in person. |
 Akio Adachi | Nice to meet you, too, Mr. Potter! |
 Manager | How was your flight? |
 Akio Adachi | It was fine, but it was a very long flight. |
 Manager | I see. You must be very tired, then. Please have a seat and make yourself comfortable. Would you like something to drink, perhaps a cup of coffee or tea? |
 Akio Adachi | Some water would be nice. Thank you. |
 Manager | Right away. So, is this your first time in the city? |
 Akio Adachi | Yes, this is my first time here. |
 Manager | I hope you didn't have any problems finding us. |
 Akio Adachi | No, not at all. Your directions were very clear. This is a lovely space you have here. Have you been in this location long? |
 Manager | No, we actually just moved into this building a few months ago. After the meeting, I can show you around the building, if you'd like. |
 Akio Adachi | Yes, I'd love that! Thank you. |
Check your understanding:
1.
What company was Mr. Adachi visiting?
2.
Does Mr. Adachi already know the manager?
3.
What will Mr. Adachi do after the meeting?
Role Play
Role-play the following situation with your teacher.
Situation
You are welcoming a guest, as a company's representative. Your teacher will act as the guest. You may use the expressions below:
- Welcome to M&M!
- You must be Mr./Ms. Davis.
- It’s my pleasure.
- How was your trip/flight?
- Did you find your way here all right?
- I could give you a quick tour of the company, if you want.
Discussion
1.
Have you ever welcomed a visitor to a company that you worked for?
2.
What should be done to make new employees feel comfortable and welcome?
3.
How important is reputation in business?
4.
What companies have a good reputation in your opinion?
