Making an Appointment

Exercise 1

Useful Expressions



  • I’d like to make an appointment with Mr. Smith.
  • When would you be available?
  • Are you available on Tuesday?
  • Would that be ok for you?
  • Is Wednesday convenient for you?
  • Would that suit you?
  • I'm afraid I have another appointment at that time.
  • I'm sorry, but I won't be able to make it on Wednesday.
  • Could we meet on Thursday at 6 pm instead?

Exercise 2

Dialogue Practice

Read the dialogue aloud with your teacher.


Nicole has contacted Mr. Stein's office in order to make an appointment.


Nicole

Hello, my name is Nicole Daniels. Is this Mr. Stein's office?


Secretary

Hello, Ms. Daniels. Yes it is. How may I help you?


Nicole

I'd like to make an appointment with Mr. Stein. We talked a week ago about the possibility of a business partnership and he told me to call and make an appointment for this week.


Secretary

I understand. Let me see. Mr. Stein seems to have quite a busy schedule for this week. The earliest time he could meet would be on Wednesday at 4 pm. Would that be ok for you?


Nicole

I'm afraid I have another business meeting at that time. Would it be possible to set an appointment for any other day?


Secretary

How about Thursday at 3 pm? Would that suit you?


Nicole

That would be perfect.


Secretary

Okay, Ms. Daniels. I have scheduled the appointment for Thursday, 3 pm. We will be waiting for you.


Check your understanding:

1.

Why did Nicole call Mr. Stein's office?



2.

What does Nicole want to talk to Mr. Stein about?



3.

When will the meeting be held?



Exercise 3

Role Play

Role-play the following situation with your teacher.


Situation


You are calling to make an appointment for an interview at a company called Sunny Days Inc. Your teacher will act as the secretary. You may use the following expressions:


  • I am calling to make an appointment.
  • When would you be available?
  • I'm sorry, but I won't be able to make it on Tuesday.
  • Would it be possible to set an appointment for any other day?
  • That would be perfect.

Exercise 4

Discussion


1.

In your line of work, do you usually have to make appointments?



2.

Do you prepare for your appointments in advance? If so, how?



3.

Have you ever been late for an appointment? If so, what happened?



4.

Are you typically a very punctual person?

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